FREQUENTLY ASKED QUESTIONS 

ARE YOUR ITEMS AUTHENTIC ?

Our items are actually custom reproductions due to the low prices we are able to provide. Not to worry, all items have been sourced, curated with the highest of quality manufactured.

 

HOW TO PURCHASE ?

Ordering online is simple and safe. Our website will walk you through placing order.

You can firstly choose the items you want from our catalog. Second step, is to pick up the right size. Please refer to our size chart for more accurate sizing. 

Once it's done you're almost there.

You will have to confirm your order with personal informations.
Please take not that you can also leave a note on your order if needed. We also give you the possibility to choose for an express shipping. We usually use DHL, Royale International, or EMS.

 

HOW DO I PAY ?

You will realized that payement is not made on our website. We only take transfer through Transferwise (www.wise.com). you will receive an confirmation on you email with all information to use on www.transferwise.com.
It is 100% safe, and really easy to use. You will also receive a receipt from them once the transfer has been made as a proof of payment.

 

HOW TO USE TRANSFERWISE ?

Please go on www.wise.com.

Our prices are in USD. Please choose Chinese RMB for receiver.
Once its done, it will convert automatically the transaction rate.
Fees are on us. 
Also if you are using an other currency than USD, you can make from your own currency if it's listed on Wise.com

Once it's done, all you have to do, is to fullfill the information you will get from your order confirmation. It can also arrives by email.
Once it's done we will get back to you for confirmation.

You can contact us on whatsapp for more information:
+86 18924278770. 

WHAT ABOUT SHIPPING ?

Once we got your order complete, according to your order, about 72 hours to get your order ready.

Delivery to most physical addresses occurs within 7 to 15 business days.

Our shipping worldwide is operated by e-packet.
For express shipping we use DHL, or Royale international for european countries.

Carrier can independently choose to transfer to other mailing services as UPS or EMS for shipping. 

Tracking number is given 48-72 hours after shipping day. 

WHAT ABOUT TAXES ?

We do not charge tax when you check out, but your local customs officials will assess taxes.

Before allowing the item to enter your country. The carrier will usually pay these fees on your behalf and collect them from you at the time of delivery.

You are responsible for all customs fees, including duties, taxes, brokerage fees, and any other fees, assessed at the border before delivery. 

 

HOW TO BE SURE IT'S GOOD QUALITY ?

We've been working on jackets since many years now. on Asian market, especially chinese market. We made good improvement on our coat in terms of fabrics quality, badges, logo, and even fur. Our purpose is to make it 1:1 to let let our customers get trendy and fashion, while keeping you warm during winter time.
All the pictures from our website is coming from our production. We retake all pictures. Also we would like to let you know that if you ended on our website, there is also a good reason. Someone should advised you to come visit our website. 

 

WHAT ABOUT THE FUR ?

Our fur is real coyote fur. As you can imagine, we only pick the best part and color as possible on the fur we use. Unfortunately, and independently we can not control the color of it, so color is random. thank you for you understanding.

 

FOR ALL OTHER INFORMATION OR QUESTION, PLEASE CONTACT US. WE ARE ALSO AVAILABLE ON WHATSAPP.

+86 189 2427 8770.